ericaamber

Pier Duty

In Uncategorized on October 18, 2012 at 4:43 pm

Well hi there!! Let me tell you a story about pier duty. Pier duty is most certainly my new favorite game. First let me say something about how our shifts work. We have a four hour desk shift and then a two hour shift later or earlier in the day. The two hour shift will not necessarily be on the desk. Today, for instance, I’m on the phones from 7:00am – 9:00am, then tonight I’ll be on the desk from 8:00pm – 12:00am. Sometimes the two hour shift is phones, or tender assisting, or desk or PIER DUTY! Yesterday I was on pier duty and I had a blast. Pier duty is essentially crowd control for the last two hours of a port day, as all of the guests try to board at once. So we stand at the gangway (there’s usually two of us) and chat with guests while they wait in line. We also make sure the lines don’t get too wonky and escort any guests with special needs onto the ship. It’s so much fun!! Pretty much, I get to stand outside, enjoy the fresh air, and hear about how much fun everyone had outside. If they went shopping I ask to see what they got, I get to hear how their excursions were, etc. Yesterday I was on pier duty with my friend Katatlin and everyone was supposed to be back on board by 5:30pm. So 5:30 comes and everyone but one lady is on board. Her family is looking for her, the crew is looking for her. We paged her over the loudspeakers several times in case somehow she made it on board without scanning her card. No trace of this woman. Everyone is scrambling and trying to find her. Kati and I were having a dance party with the St. Thomas security guards and for 20 minutes we couldn’t find this woman. Guests were outside on their balconies, the captain and bridge crew all looking outside, everyone just waiting for something to happen. FINALLY, we see her coming down the street, and as soon as we realize it’s her, everyone else does too and the whole ship started clapping and cheering. I’ve never seen anything quite like it. Every balcony had people on it, people on lido deck and the sun deck were lining up along the railing, ALL of them clapping and cheering as the final lost woman boarded the ship. Alls well that ends well, and we still managed to sail on time!! Moral of the story is, don’t be late!! There’s only one person the ship can’t sail without, and it’s not you or me!!

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