ericaamber

Cruise Dynamics

In Uncategorized on May 9, 2013 at 8:25 pm

Working at the Guest Services desk is always an adventure. We have some of the best stories in my opinion, because everyone brings us their challenges to solve. Any of you who are Carnival fans may know about John Heald, our senior cruise director and his blog. (www.johnhealdsblog.com). First of all, I have to say that as a Carnival employee I had obviously heard of John before and was very interested to meet him. Both he and his Assistant Cruise Director, Calvyn (my paisano, he even went to (UVic as well) are marvelous. They are funny, like REALLY funny. The Morning Show (a cruise director talk show, airs in the mornings on the cabin TVs) is absolutely hysterical. I like to watch it while running on the treadmill, and often I laugh so hard I’m in danger of falling off! Being a bit of a celebrity, John has lots of fans, some people even book their cruises around when he will be working! As a result, people tend to listen to his announcements and talks as reverently as the flying monkeys listened to the wicked witch in Oz. When we went to Messina (known for their cannoli) John made mention over the PA that the entertainment staff and guest services staff really like cannoli. As a result, our back office fridge was FULL of cannoli for us, John, Calvyn and even the captain. John also does some things I’ve never heard a cruise director do. For instance, if guests are late to the ship in ports, he announces their names over the PA, for the rest of the cruise, everyone knows exactly who we had to wait at the gangway for. The other day the late comers were hustling to get back on board and John announces, “Well, it looks like Mr and Mrs_____ are running down the gangway, welcome back, thank you for joining us!” It absolutely makes my day every single time. John also sometimes will write on his blog about the more difficult guests that we encounter here, which I also find extremely entertaining. Please do check out his blog, as he is blogging while cruising with us, and he has plenty of entertaining things to say!!

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  1. Hello, dear Erica!

    I want to thank you for this amazing blog you’re running – it’s sincere and fun to read and I’m really happy I’ve found it!
    The reason I came across it in the first place, is that I passed the interview for GSA, Carnival some time ago and the next thing I did was thorough research. Lucky for me, I found this informative website of yours.
    Now, what I didn’t expect was, quoting “No, where are you REALLY from?” I’m Ukrainian, you see.
    I don’t know why, but I kinda feel proud. Maybe, because I like you, and having something in common’s just nice, you know.
    Anyway, hope you’ll be posting a lot of descriptive information, so I can, hopefully know what to expect.
    Once again, thanks!
    I’d greatly appreceate, if you answer my humble comment!

    Respectfully yours,
    Tatiana, Ukraine

    • Tatiana thank you so much for your kind words! It makes me so happy to know that you are out there reading. I will keep posting for sure! Have you finished your medical and whatnot? Do you have a college date?! So exciting!!
      Happy reading!
      Erica

  2. The pleasure’s all mine! 🙂 No, no LOE just yet, I’m blinded for now. My Seaman’s book’s almost ready, but that’s about it. They said it’s about a half-year wait.

    I’m so excited though, and want to do my best at Carnival! So I’m looking for tips and I’m eager to learn!

    PS The other day in karaoke I bumped into a group of 8 Canadians. An unexpected, but pleasant encounter, I must say!

  3. Thanks, Erica!
    I will, it’s greatly appreciated!

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